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AgencyRoot allows your office to store, send, sign (via eSignature), manage, and create action items for any and all of your documents, including customer and policy data.

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Table of Contents

Where to Add, Access, and Manage Documents

There are three places in AgencyRoot that where you can add, access, and manage documents.

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Once a document is uploaded you will have the ability to edit the document using the 3Dot Action item next to the Document.

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  1. View - This allows you to open and view the document so you can View, Download, or re-save the document.

  2. Edit - This allows you to edit the document details or update the document by replacing it with another version.

    1. Select the 3 dot action item next to the document you wish to Replace and select Edit

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    2. You can make edits to your previously uploaded document.

      1. Update Document Type

      2. Replace the previous document with an updated or new version

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      3. Update the Description

      4. Update the Document Status

  3. eSignature

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  1. allows you to edit your document by adding and requesting electronic signatures.

    1. Please see the eSignatures process for more details.

  2. Share - This allows you to send your uploaded document via email to an email recipient.

  3. Create Task - This allows you to create a Task for yourself

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  1. or a team member from the Document

  2. History - Allows you to view the History of the document from initial download to any updates.

    1. Select the 3 dot action item next to the document you wish to view and select “History”

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  3. Delete Document - This allows you to permanently remove the document. Please note if you need assistance recovering deleted documents by mistake message support@agencyroot.com.

Document Admin

Any user in AgencyRoot can be set up as a document admin by another user in your agency with access to Agency Admin.

When selected, the user will have access to the Manage Document Types screen, which provides them with the ability to add, edit, or delete Document Types and Document Sweep settings.

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