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Welcome to AgencyRoot’s User Knowledge Base! Use this resource to search for best practices and answers to some of our frequently asked questions.

 

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Helpful Resources

These documents help answer frequently asked questions and common 'best practices' for managing your agency in AgencyRoot.

Just getting started with AgencyRoot? Be sure to start your Knowledge journey at the Getting Started page.

Learn the initial steps to request, import, and sync your policies.

Learn the initial steps to request, import, and sync your policies.

Account & Billing

Manage your organizations account and billing preferences.

Users & Permissions

Adding, removing, and managing permissions for your organization.

Contacts

Define and manage your AgencyRoot contacts.

Documents

Managing, uploading, and sharing customer and policy documents.

Workflows

Visually plot and complete office processes.

Policy Dashboard

All your AIP policy data ready to be managed, reviewed, and utilized.

SMS / Text Management

Learn how to send, receive, reply to Single Send or Bulk SMS Text messages.



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  • Send us a chat in the bottom right-hand corner of the AgencyRoot app or

  • Send us an email at support@agencyroot.com