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  • This dashboard will provide you with a view of all Documents that have been uploaded to an individual Policythe platform. Use the filter tower to help you find specific set of Documents that you wish to review.

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  • You can now also search for Policies that are missing specific Documents - providing another layer of processing protection.

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    • By selecting the 3Dot action button you can do other Document functions from your Missing Document tab.

      • Add - upload the document to the specific policy listed

      • Create Task - send yourself a reminder or add a Task to a coworkers Task Dashboard

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How to Add Documents

You can Upload, Add, and even send documents from either the Contact Detail Document portal, the Policy Detail Document portal, or the Documents Dashboard.

Tip

We’ve recently released the ability to create electronic signatures (eSignatures) to your documents. You can learn more about that process here: eSignature Document eSignatures

Adding From the Contact Detail Document or Policy Detail Document Portals:

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  • Select your next Action

    • Save Document - Your document will be uploaded to the platform.

    • Save & Send - Your Document will be uploaded to the system and you will be prompted to “Send” the document via email to a recipient.

      • Depending on where you are uploading your document (Contact, Policy, Document dashboards) you will have the option of selecting “prefilled” email address or selecting “Other” and typing in your email recipient’s address.

      • Select the Email provider you use:

        • Apple Mail

        • Gmail

        • Outlook

        • Office 365

      • Select your Action

        • Create Email - finishes the Document upload process and Generates the email to your recipient.

        • Create Email & Follow-Up - finishes the Document upload process, Generates the email to your recipient, and creates a Task.

  • Save & Sign - Your Document will be uploaded to the system and you will be prompted to start the eSignature process. To learn more about the eSignature process please click the link below.

Adding From the Documents Dashboard Portal:

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  1. View - Allows your to open and view the document so you can View, Download, or re-save the document.

  2. Edit - Allows you to Edit the Document specifics or update the document by replacing it with another version.

    1. Select the 3 dot action item next to the document you wish to Replace and select Edit

    2. You can make edits to your previously upload document.

      1. Update Document Type

      2. Replace the previous document with an updated or new version

      3. Update the Description

      4. Update the Document Status

  3. eSignature - Allows you to edit your document by adding and requesting electronic signatures.

    1. Please see the eSignature Document eSignatures process for more details.

  4. Share - Allows you to send your uploaded document via email to an email recipient.

  5. Create Task - Allows you to create a Task for your self of a team member from the Document

  6. History - Allows you to view the History of the document from initial download to any updates.

    1. Select the 3 dot action item next to the document you wish to view and select “History”

  7. Delete Document - Allows your to permanently remove the document. Please note if you need assistance recovering deleted documents by mistake message support@agencyroot.com.

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